share image does not work in viber and facebook

Troubleshooting Image Sharing Issues in Viber and Facebook

Encountering problems sharing images in Viber and Facebook can be frustrating. This article will guide you through common causes and solutions to help you overcome these obstacles.

Understanding the Problem

When you try to share an image in Viber or Facebook, the image may not appear, load slowly, or display an error message. These issues can arise due to various factors, including:

Network Connectivity

• Weak or unstable internet connection
• Network congestion

Image File Size and Format

• Excessively large image files exceeding upload limits
• Unsupported image formats (e.g., RAW)

App Issues

• Outdated Viber or Facebook apps
• App bugs or glitches

Device Problems

• Insufficient storage space on your device
• Corrupted image files

Troubleshooting Steps

Follow these steps to diagnose and resolve image sharing problems:

1. Check Your Internet Connection

• Ensure a stable and strong internet connection.
• Try connecting to a different Wi-Fi network or using mobile data.

2. Verify Image File Size and Format

• Reduce image file size using image editing software or online compression tools.
• Convert the image to a supported format (e.g., JPG, PNG).

3. Update Viber and Facebook Apps

• Check for app updates in the respective app stores (Play Store, App Store).
• Install updates to ensure you have the latest versions with bug fixes.

4. Clear App Cache and Data

• Go to your device’s settings, find the apps section, and select Viber or Facebook.
• Tap on “Storage” or “Cache” and clear the data.

5. Restart Your Device

• A simple restart can often resolve temporary glitches.

6. Check Storage Space

• Ensure you have enough free storage space on your device.
• Delete unnecessary files or photos to free up space.

7. Try a Different Image

• Attempt to share a different image to see if the issue is specific to a particular file.

Comparison of Solutions

Code Example (JavaScript – Check Network Connectivity)

function checkNetwork() {
  if (navigator.onLine) {
    console.log("Online");
  } else {
    console.log("Offline");
  }
}
checkNetwork();

Online

If the problem persists after following these steps, you can consider:

• Reinstalling Viber or Facebook
• Contacting Viber or Facebook support for assistance