Using Machine Learning for Corporate Social Responsibility Identification

Identifying Corporate Social Responsibility Activities with Machine Learning

Introduction

Corporate Social Responsibility (CSR) is increasingly becoming a vital part of businesses’ operational strategies. Automating the identification of CSR activities from textual descriptions can significantly benefit organizations in various ways, including:

  • Analyzing CSR performance
  • Improving transparency and accountability
  • Identifying potential CSR initiatives

This article explores how machine learning can be utilized to effectively determine whether a given description of an activity falls under CSR.

Machine Learning Techniques for CSR Classification

1. Natural Language Processing (NLP)

NLP techniques are essential for understanding the context and meaning of textual descriptions. Key techniques include:

  • Text Preprocessing: Cleaning and preparing text data, including removing stop words, stemming, and lemmatization.
  • Tokenization: Breaking down text into individual words or phrases.
  • Sentiment Analysis: Analyzing the emotional tone of the text to understand the perceived impact of the activity.

2. Supervised Learning

Supervised learning algorithms are trained on labeled data to classify text as CSR or non-CSR. Popular algorithms include:

  • Support Vector Machines (SVM): Finding an optimal hyperplane to separate data points into classes.
  • Naive Bayes: Based on Bayes’ theorem, calculating the probability of an activity being CSR based on its keywords and features.
  • Logistic Regression: Predicting the probability of an activity being CSR using a logistic function.

Dataset and Model Development

To build a machine learning model for CSR classification, a labeled dataset is crucial. This dataset should consist of:

  • Textual descriptions of activities.
  • Labels indicating whether the activity is CSR or not.

Example Dataset

Text Description Label
“Donating $10,000 to a local charity for children’s education.” CSR
“Launching a new product line.” Non-CSR
“Reducing carbon emissions by 20%.” CSR

Code Snippet (Python)

 import pandas as pd from sklearn.model_selection import train_test_split from sklearn.feature_extraction.text import TfidfVectorizer from sklearn.linear_model import LogisticRegression # Load dataset data = pd.read_csv('csr_dataset.csv') # Separate features and labels X = data['Text Description'] y = data['Label'] # Split data into train and test sets X_train, X_test, y_train, y_test = train_test_split(X, y, test_size=0.2) # Create TF-IDF vectorizer vectorizer = TfidfVectorizer() X_train = vectorizer.fit_transform(X_train) X_test = vectorizer.transform(X_test) # Train logistic regression model model = LogisticRegression() model.fit(X_train, y_train) # Evaluate model performance accuracy = model.score(X_test, y_test) print("Model Accuracy:", accuracy) # Predict CSR label for a new description new_description = "Investing in renewable energy sources." new_description_vector = vectorizer.transform([new_description]) prediction = model.predict(new_description_vector) print("Prediction:", prediction) 

Evaluation and Optimization

After training the model, it’s important to evaluate its performance using metrics such as:

  • Accuracy
  • Precision
  • Recall
  • F1-score

Based on the evaluation results, the model can be further optimized by:

  • Experimenting with different algorithms, including deep learning models like BERT.
  • Tuning hyperparameters of the chosen algorithm.
  • Enhancing the dataset by adding more labeled data or improving data quality.

Conclusion

Machine learning techniques offer a powerful approach to identifying CSR activities from textual descriptions. By utilizing NLP and supervised learning algorithms, organizations can automate this process, leading to improved CSR performance analysis, transparency, and informed decision-making. Continuous evaluation and optimization are crucial for achieving high accuracy and reliability in CSR classification.

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